At tazveri, customer satisfaction is important to us. We want you to feel confident when shopping for our Metal Exterior Doors. This Return and Refund Policy explains the conditions and procedures for requesting a return or refund for purchases made through our online store.

By placing an order with tazveri, you agree to the terms outlined below.

1. Return Period

tazveri offers a 14-business-day return period. Customers may request a return within 14 business days of receiving their order, subject to the conditions described in this policy.

To help us process your request efficiently, please contact our customer support team within the applicable return period.

2. Return Eligibility

To qualify for a return with tazveri, products should generally meet the following conditions:

• The return request is submitted within 14 business days of delivery.

• The product is unused and in its original condition, where applicable.

• The product includes its original packaging and accessories, where applicable.

• The customer provides the order information required to identify the purchase.

• The product meets any applicable return requirements communicated by our support team.

Due to the nature and size of Metal Exterior Doors, please contact us before sending an item back so we can provide the appropriate return instructions.

3. Free Returns

tazveri offers free returns for eligible orders under this policy. Customers will not be charged return shipping fees for approved, eligible returns arranged according to our instructions.

Please contact our support team before returning a product. Unauthorized returns may delay processing.

4. Refund Policy

Once your return or refund request has been reviewed and approved, tazveri will process the eligible refund according to this policy.

Refunds may be issued when:

• An eligible returned product has been received and reviewed, where a return is required.

• A refund request has been approved under the applicable policy.

• The circumstances of the order qualify for a refund.

We will communicate with you if additional information is required to complete your request.

5. Refund Processing Time

At tazveri, refunds are processed within 3 days after approval and processing.

Please note that any additional time required for payment handling or administrative procedures may vary. Our team will provide assistance if you have questions about the status of your refund.

6. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product from tazveri, please contact us as soon as possible.

To help us resolve the issue, please provide:

• Your order number.

• A description of the issue.

• Clear photographs of the product and any visible damage, if applicable.

Our customer support team will review the information and explain the available resolution options.

7. How to Request a Return or Refund

To request a return or refund from tazveri, follow these steps:

1. Contact us using the email address or phone number provided below.

2. Provide your order number and explain why you are requesting a return or refund.

3. Include photographs or other relevant information if requested.

4. Wait for our team to review your request and provide instructions.

5. Follow the return instructions supplied by our customer support team, if a return is required.

Please do not ship a product back before receiving return instructions.

8. Order Cancellations

If you need to cancel an order, contact tazveri as soon as possible. Cancellation requests are subject to the order's processing and shipping status. We cannot guarantee cancellation once an order has been dispatched.

If a cancellation and refund are approved, we will explain the applicable next steps.

9. Payment Method and Refunds

tazveri currently accepts Cash on Delivery (COD) only.

If a refund is approved for a Cash on Delivery order, our customer support team will explain the available refund arrangements and any information needed to complete the process.

10. Shipping Information

tazveri provides free shipping on eligible orders.

• Handling time: 1–2 business days.

• Transit time: 3–5 business days.

• Estimated total delivery time: 5–8 business days.

Delivery estimates may vary depending on the destination and circumstances beyond our control.

11. Contact Us

If you have questions about this Return and Refund Policy or need help with a return, please contact tazveri using the details below.

Trade Name: tazveri

Phone Number: +1 573-302-7567

Email Address: support@tazveri.com

Business Address: 4540 Hwy 54, Q5, Osage Beach, MO 65065, United States

Our team will do its best to assist you with your request.

12. Policy Updates

tazveri reserves the right to update or modify this Return and Refund Policy when necessary. Any revisions will be published on this page.

Thank you for shopping with tazveri. We appreciate your trust and are committed to providing a convenient shopping experience for your Metal Exterior Door needs.